SafeTap

Privacy Policy

Last updated: 29 June 2026

This policy explains how SafeTap (“we”, “us”) collects and uses personal data when you use our website and mobile app. We are the data controller for the account information you provide, and a data processor for the records your business creates. We comply with the UK GDPR and the Data Protection Act 2018.

What we collect

  • Account data: your name, email, business name and password (stored hashed).
  • Staff data: staff names and 4-digit PINs (stored hashed). PINs are never stored in plain text.
  • Records: the checks, temperatures, notes and photos your team logs. Photos may show people and are treated as personal data.
  • Technical data: device tokens for push notifications, and basic logs needed to run the service.

How we use it

  • To provide the app: storing your daily records and showing them back to you.
  • To send reminders and alerts you have enabled.
  • To take payment via our payment processor (Stripe).
  • To keep the service secure and meet our legal obligations.

Legal basis

We process account and record data to perform our contract with you. Marketing emails are sent only with your consent, which you can withdraw at any time.

Where your data lives

All SafeTap data is hosted in the United Kingdom (AWS London, eu-west-2) and MongoDB Atlas London. Photos and exports are stored in a private store and are only accessible through short-lived, authenticated links.

Retention

Records are retained for around 24 months by default to support food-safety due diligence, after which they are automatically deleted. You can request earlier deletion of your data.

Sharing

We do not sell your data. We share data only with the processors that run the service (e.g. AWS for hosting, Stripe for payments, Firebase for push notifications), under appropriate agreements.

Your rights

You have the right to access, correct, export or delete your personal data, and to object to or restrict certain processing. To exercise these rights, email hello@safetap.co.uk. You can also complain to the UK Information Commissioner’s Office (ICO).

Contact

Questions about this policy? Email hello@safetap.co.uk.